Refund Policy

At The Psychoeducation Academy, we are dedicated to providing high-quality courses that empower you to achieve your goals. However, we understand that our courses may not be the perfect fit for everyone. To ensure your satisfaction, we offer a 30-Day Money-Back Guarantee.

If you purchase a course and find that it doesn’t meet your expectations, you may request a full refund within 30 days of your purchase date. To qualify for a refund, you need to demonstrate that you have made a genuine effort to participate in the course. This includes completing a certain portion of the course content, such as assignments, quizzes or other activities.

To initiate a refund, please email our support team here: [email protected]. Be sure to include your purchase details, including the course name, your full name and the date of purchase. Along with your refund request, please provide evidence of your course participation, such as screenshots of completed lessons, assignments or quizzes. Once your request is submitted, our team will review the information and, if you're eligible, process your refund.

Approved refunds will be credited back to your original payment method within 5-7 business days.Please note that refunds are only available for purchases made directly through our website. If you purchased the course through a third-party platform, please refer to their refund policies. The 30-day refund period begins on the date of purchase, not the date you first access the course. After this 30-day period, no refunds will be issued.

Additionally, refunds do not apply to any bonuses, downloadable content or additional materials that were included as part of the course purchase. We also reserve the right to deny a refund request if we determine that you did not make a genuine attempt to participate in the course.

Disclaimer

The Psychoeducation Academy provides educational content designed to support personal growth and learning. However, we do not guarantee specific results or psychological improvement from our courses. Our courses are not a substitute for professional therapy, counseling, or medical advice. Individual experiences and outcomes may vary, and participation in our courses should not be considered a replacement for professional treatment. By enrolling in our courses, you acknowledge that you are responsible for your own learning journey and any decisions you make as a result of the information provided.

Contact Us

If you have any questions about our refund policy or need assistance, please contact our support team: [email protected]. We are here to help and want to ensure that your experience with our courses is a positive one.